Learn f2f fundraising (the ethical way)

Course

Fundraiser Essentials

Understand the beliefs, skills and behaviours of successful fundraisers. Understand the principles of ethical negotiation and how to engage with the public.

Fundraiser
  • Welcome and introductions
  • Overview of the IoF’s Code of Fundraising Practice
  • What makes a successful fundraiser?
  • Principles of ethical negotiation
  • Breaking the ice
  • Face-to-face communication – body and voice
  • Building rapport 1 – communication styles
  • Handling objections
  • Building confidence and staying in control
  • Building rapport 2 – adapting to and influencing others
  • Using questions to engage with potential donors
  • Are you a good listener?
  • Handling difficult situations
  • Receiving feedback
  • Staying motivated and managing your emotional state
  • Ethical negotiation
  • Mindfulness
  • Emotional intelligence skills
Course

F2F Team Leader

Understand the beliefs, skills and behaviours of successful team leaders. Learn how to motivate your team and pass down your knowledge to others.

Group of Fundraisers
  • Welcome and introductions
  • Overview of the IoF’s Code of Fundraising Practice
  • What makes a successful team leader?
  • Principles of ethical negotiation
  • Building rapport 1 – communication styles
  • Building rapport 2 – adapting to and influencing others
  • Handling objections
  • Motivating your team to perform
  • Introducing leadership styles
  • Building your team
  • Managing performance
  • Giving and receiving feedback
  • Troubleshooting and problem solving
  • Managing conflict
  • Mindful management
  • Action planning and wrap-up
  • Emotional intelligence management and influencing techniques
Team Leader
"The fundraising academy helped me to deal with stressful situations and understand how to communicate what the charity does!"" - Julia, Team Leader
Fundraiser
"There is no other place that has the patience and knowledge that the fundraising academy has, I left feeling confident in doing my job to the best of my ability. I’m happy they gave me the foundation I needed to have an awesome job!" - Sam, Fundraiser
Fundraiser
"I’ve been trained by the fundraising academy and they prepared me for my fundraising role, the same role I have been doing for years now, and I couldn’t be happier." - Ben, Fundraiser
Course

Fundraising Manager

Understand the beliefs, skills and behaviours of successful fundraising managers. Know how to plan, launch and manage a fundraising campaign.

Fundraiser
  • Welcome and introductions
  • Overview of the IoF’s Code of Fundraising Practice
  • What makes a successful fundraising manager?
  • Building rapport
  • Negotiation skills and influencing others
  • Planning and running a fundraising campaign
  • Motivating your team
  • Creative problem solving
Course

Head of Fundraising

Understand the beliefs, skills and behaviours of successful fundraising managers. Know how to develop a fundraising strategy to identify and secure potential donors.

Team Meeting
  • Welcome and introductions
  • Overview of the IoF’s Code of Fundraising Practice
  • What makes a successful head of fundraising?
  • Developing a fundraising strategy
  • Planning and running a fundraising campaign
  • Negotiation skills and influencing others
  • Motivating and inspiring your team
  • Setting and managing performance targets